1. Introduction
    Welcome to RIVIX. By accessing, browsing, or making a purchase on our website, you agree to be bound by these Terms and Conditions. Please review these terms carefully, as they govern your use of our services and products. If you disagree with any part of these terms, you must refrain from using our website.
  2. Products and Services
    We offer a curated selection of high-quality skincare products, unique gift items, candles, jewel, and accessories. We make every effort to accurately display product descriptions, images, and prices. However, product availability and pricing are subject to change without notice. While we strive to fulfill all orders, we reserve the right to limit quantities discontinue products, or cancel orders due to unforeseen circumstances.
  3. Orders and Payments
    Placing an order signifies your intent to purchase. All orders are subject to availability, and in the event of unavailability, you will be notified and refunded promptly. Payments must be completed at checkout, and we accept major credit cards, debit cards, and other secure payment methods as displayed on our website. Prices are shown in AED and include any applicable taxes unless otherwise stated.
  4. Cancellations and Modifications
    Once an order is placed, we process it quickly to ensure timely delivery. Cancellations or modifications may not be possible. If you need to make changes, contact our customer service team immediately, and we will do our best to assist you.
  5. Returns and Exchanges
    We accept returns within 7 days of delivery on most items, provided they are unused, in original packaging, and accompanied by proof of purchase. Candles are non-returnable due to hygiene and safety considerations. For more details, please refer to our Return Policy.
  6. Intellectual Property
    All content on this website, including logos, images, and text, is the property of RIVIX and protected by copyright laws. Unauthorized use or reproduction is prohibited.
  7. Limitation of Liability
    While we aim for an excellent customer experience, RIVIX is not liable for any indirect, incidental, or consequential damages arising from the use of our site or purchase of products. Our liability is limited to the value of the purchased items.
  8. Governing Law
    These terms shall be governed by and construed by the laws of the UAE, and any disputes will be subject to the exclusive jurisdiction of the courts in Dubai.