Cancellation Policy Page
1. Order Cancellation
Once an order is placed, it is processed promptly to ensure timely delivery. Cancellations or modifications may not be possible once processing begins. If you need to cancel an order, please contact our customer service team immediately, and we will do our best to assist.
2. Refunds on Canceled Orders
If a cancellation request is successful before the order has shipped, a full refund will be issued to the original payment method. Refunds for canceled orders will be processed within 5-7 business days of confirmation.
3. Exceptions
Customized or special items may not be eligible for cancellation once production begins. Items marked as "final sale" or "non-returnable" are also not eligible for cancellation.
4. Contact for Cancellations
For cancellation requests, please reach out to our customer support team as quickly as possible. Our team will confirm if the request can be processed and advise on the next steps.
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