Shipping Policy Page
1. Shipping Methods and Costs
We offer several shipping options, which will be displayed during checkout. Shipping costs vary based on the destination and selected shipping method. Free shipping may be available for orders over a certain amount within eligible regions.
2. Shipping and Processing Times
Orders are typically processed within 2-4 business days. Delivery times depend on the selected shipping option and your location. Estimated delivery dates are provided at checkout, but delays may occur due to external factors.
3. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment's progress. Please allow up to 24 hours for tracking information to update.
4. International Shipping
We offer international shipping to select countries. Please note that customs fees, import duties, and taxes are the responsibility of the customer. International delivery times vary based on customs processing and local postal services.
5. Lost or Delayed Packages
While we strive for timely delivery, delays due to customs, natural events, or carrier issues are beyond our control. If your package is significantly delayed or lost, please contact us, and we will work with the shipping provider to resolve the issue.
6. Damaged Items in Transit
If your order arrives damaged, please contact our customer service team immediately with photos of the damage. We will arrange a replacement or refund as per our policy.
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